Refund policy

Returns

Returns made simple

  • 14-day returns
  • Free return shipping
  • No restocking fees
  • No final sale items

We accept returns within 14 days of delivery.

Items must be unused, in original packaging, and include proof of purchase.
To start a return, contact beyondtcg.uk@gmail.com. Returns sent without approval will not be accepted.

Free return shipping is included.
No restocking fees apply.

Return address:
22 Plymouth Road, Stirchley
Birmingham, B30 2PD
United Kingdom

Damages & Issues

If your item arrives damaged, defective, or incorrect, contact us immediately so we can make it right.

Exchanges

We don’t offer direct exchanges. Please return your item and place a new order once approved.

EU Customers

Orders shipped to the EU are covered by a 14-day cooling-off period, in line with EU consumer law.

Refunds

Approved refunds are issued to your original payment method within 10 business days of inspection.